For one of the leading international airport management enterprises, we developed a passenger-facing digital platform.
Wherein, the platform enabled passengers to plan/manage their travel, shopping/order meals at the airport (omnichannel commerce experience was built), book Airport facility services (parking facility, concierge services) cabs and loyalty management, making it the widely chosen travel companion app. As part of the platform, Android and iOS apps were provided for passengers and a web based Admin/Content Management system was built for Airport teams, Airlines, Retailers at the Airport.
We augmented the capabilities of this platform with a beacon based indoor navigation solution to enable passengers to find directions within the Airport..
The implementation cycle was smooth due to our dedicated design and engineering teams that launched the MVP version of the platform and followed by it a production scale platform within a short time period. We assisted our clients in transforming their passengers’ travel experiences by making them more informative, contextual, engaging and interactive and delivering a greater return on investment.
Overall, the platform was much appreciated for its reliable information and real-time updates related to flight status, finding exclusive duty-free offers, ability to pre-order at airport restaurants and shops, navigating easily with the airport terminal maps, and book travel services conveniently through the app without running around in the Airport.